It is important to take extra measures to ensure that the product remains frozen until it reaches the customer.
Frozen products are specially packaged to keep them frozen for as long as possible during transportation. This is also supplemented by the addition of ice depending on the time of year and delivery destination.
If, for external reasons, your product does not arrive frozen, please contact our customer service team by e-mail at info@laumont.eu or by WhatsApp (+34 695 62 48 34) to resolve the issue.